Birchwood
(919) 555-0186
Family-run since 2008

One push mower.
Eighteen years later.

Wes Calloway started Birchwood in 2008 with a single push mower and a flip-phone. Eighteen years on, we have four trucks and the same phone number. Same family, same crew, same answer when someone asks if we'll franchise: no thanks.

Est. 2008
From a push mower
to four trucks.
Our story

We grew by saying no a lot.

Wes turned down commercial work because he wanted to know every yard by name. He turned down a franchise pitch in 2014 because franchise economics force you to sell more product, not better service. He turned down a private-equity roll-up in 2024 because the buyer's first email asked about cutting crew pay.

What we said yes to: a soil test before every program. The same crew on the same yards. A free spring walk-through for every customer. Three-year plant warranties. NCSU continuing education for every tech. Month-to-month billing with no early-termination fees.

Eighteen years in, we still answer the phone the same way: Birchwood, this is Wes.

How we work

Four principles. No exceptions.

Soil-test before sales talk.

Every yard starts with a real lab sample. We don't sell a fertilizer plan until we know what your turf is short on — and what it isn't.

Same crew, every visit.

Two people. Same two people every Tuesday. Not a rotating dispatch. They know your dog's name and where the irrigation valve box is.

Right-sized programs.

We refuse to sell a six-application plan when four would do. You'll get the program your lawn actually needs, not the one with the biggest margin.

Owner-answered phone.

Wes picks up — or calls back inside an hour. There's no dispatcher, no extension menu, no out-of-state call center pretending to know your yard.

The crew

The people you'll meet.

Eleven people total. Four shown here. Every member of every crew is background-checked, drug-tested, NCSU-trained in turf management, and someone we trust in our own homes.

Wes Calloway
Owner · NC Pesticide-Licensed (#L-31142)
Maya Calloway
Operations · Designer
Tomás Reyes
Lead Crew · Irrigation Specialist
Jess Whitfield
Turf Manager · NCSU-Certified

The best way to know us is to call us.

No pressure, no script, no call center. A quick conversation about your yard and what you wish were different about it.